Privacy & Management of Personal Data

Scope and data controller

Ffbet acts as the data controller for personal data processed in connection with our gambling services. This policy describes the categories of personal data we collect, the purposes for which we process it, how we safeguard it, and your rights regarding that data.

Information we collect

• Data you provide directly: registration details, identity verification documents (where required), payment information, account preferences, and any communications with our support team.
• Data about your activity: login times and locations, wager history, game sessions, device type, operating system, browser type, and transaction records.
• Data from third parties: information obtained from identity verification services or payment processors as permitted by applicable law and with your consent where required.
• Other data: responses to surveys, feedback provided through the site, and records of communications with us.

How we use information

We use personal data to operate, secure, and improve our services, and to comply with legal and regulatory obligations. Specific purposes include:

• Identity verification and anti‑money laundering controls, including processing documents and calculating risk scores.
• Processing payments, settling bets, and administering your account.
• Managing and providing customer support, and communicating about account activity or policy updates.
• Security monitoring, fraud prevention, and risk assessment to protect players and the platform.
• Providing information about products and promotions where you have consented or where processing is lawful for legitimate interests.

Cookies and tracking technologies

We use cookies and similar technologies to enable login, remember preferences, analyze usage, and tailor content. Essential cookies are required for the site to function; non‑essential cookies may be disabled in browser settings, which might limit some features. We may also collect analytics data through server logs and other technologies. You can manage cookie preferences in your browser, but deleting or blocking cookies may affect your experience and certain transactions.

International transfers and data security

Personal data may be transferred to recipients located outside the European Economic Area. We implement safeguards including standard contractual clauses and equivalent protections, and we require service providers to maintain appropriate security measures. We employ technical and organizational controls to protect data against unauthorized access, loss, or destruction, including encrypted transmission (TLS) and data at rest, access limitations, and routine security assessments.

Data retention

We retain personal data for as long as necessary to provide services and to meet legal and regulatory obligations. Generally, this includes the duration of your active account plus a minimum of six years after your last activity or account termination, whichever is later, to satisfy compliance, auditing, and dispute resolution requirements. Identification documents, where collected, may be retained for the same period in accordance with applicable laws.

Your rights

• Access and obtain a copy of your personal data held by us.
• Request correction of inaccurate or incomplete data.
• Request deletion of data where there is no compelling reason for its continued processing, subject to legal obligations and our legitimate interests.
• Request restriction of processing or data portability where applicable.
• Object to processing for direct marketing and withdraw consent where consent is the basis for processing.
• If you have concerns about our processing, you may lodge a complaint with a supervisory authority.

Marketing and preferences

You may opt out of marketing communications at any time. We will honor opt‑out requests promptly and may continue to send transactional messages related to your account.

Children and age eligibility

Ffbet products are intended for players aged 18 or older in jurisdictions where online gambling is legal. We do not knowingly collect personal data from individuals under 18. If we become aware that a child has provided data, we will take steps to delete that data and, if necessary, suspend the account.

Third‑party links and service providers

Our platform may involve partners and service providers who perform services on our behalf. They may have access to personal data for purposes such as payment processing, identity verification, and customer support. Their privacy practices apply to their handling of data; we require compatible safeguards in our contracts and permissions for data processing.

Changes to this policy

We may update this policy from time to time. When material changes are made, we will publish an updated version on the site and, where feasible, notify you by account notice or email. Continued use of our services after modifications constitutes your acceptance of the revised policy.

How to contact us

If you have questions, requests, or concerns regarding this policy or your personal data, contact us at privacy@ffbet. We will respond within a reasonable timeframe and, where necessary, verify your identity before processing requests.