Kyc

Scope and Purpose

Ffbet maintains a Know Your Customer (KYC) and Anti-Money Laundering (AML) program designed to verify the identity of customers, prevent illicit activity, and ensure the integrity of financial transactions conducted on the platform. This policy governs all customer interactions with the Ffbet Services and forms part of the Terms and Conditions.

Regulatory Framework and Data Governance

Ffbet is licensed and regulated by the Curacao Gaming Control Board. The operator acts as the data controller for personal data collected in connection with the Services. Personal data may be processed for identity verification, security, communications and account management and will be retained for eight (8) years in accordance with applicable data protection laws. Processing is based on lawful bases including consent, contract performance, and legitimate interests where appropriate.

Definitions and Roles

Personal data means any information relating to an identified or identifiable natural person. The MLRO oversees reporting of suspicious activity; and the operator may suspend or close accounts to comply with law or policy.

Identity Verification and KYC Requirements

  • You must be at least eighteen (18) years old to open an account and participate in the Services where required by law.
  • You must be the lawful owner of the funds in the account. All information provided during registration or thereafter must be true, valid, and complete and must match the name on the payment accounts used for deposits or withdrawals.
  • You consent to periodic identity verification checks conducted by Ffbet or its regulatory partners to confirm your identity and contact details. Failure to provide information or to complete checks may result in suspension or termination of the account.
  • Documentation to satisfy checks includes:
    • Valid passport, identity card or driver’s license.
    • Recent utility bill not older than two months confirming the current address; data (name, address, date of issue) must match the account details.
    • Proof of payment – subject to the deposit method used (copy of payment card used, e-wallet screenshot or recent bank statement). Scanned copies are not accepted.
    • Additional verification may be required, such as proof of funds, selfies with an identity document, and proof of wealth where necessary to confirm funding.

Verification Triggers and Flows

  • When cumulative deposits or withdrawals reach or exceed five hundred euros (500 EUR) or the equivalent in other currencies, additional verification may be required to confirm ownership and source of funds.
  • We may contact you for further information to complete checks. If you do not provide the information, your account may be suspended or permanently closed.

Account Restrictions During Verification

  • During verification checks, we may restrict money withdrawals or certain features of your account until verification is complete.

High-Risk, PEP and Ongoing Monitoring

  • We maintain a register of high‑risk customers and politically exposed persons. Those accounts are subject to enhanced due diligence and more frequent checks.
  • All transactions are recorded and may be cross‑referenced with event logs and communications to detect illicit activity and prevent misconduct by staff or customers.

Prohibited Jurisdictions

Customers are prohibited from opening or funding accounts while located in or resident in jurisdictions identified as restricted by this policy. Examples include, but are not limited to: Afghanistan, Albania, Algeria, American Samoa, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bonaire (Sint Eustatius and Saba), Bosnia and Herzegovina, Botswana, Bouvet Island, British Indian Ocean Territory, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo (Democratic Republic of the Congo), Cook Islands, Costa Rica, Ivory Coast, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Holy See, Honduras, Hong Kong, Hungary, Iran, Iraq, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Libya, Lithuania, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Montenegro, Montserrat, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Oman, Pakistan, Puerto Rico, Reunion, Romania, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts & Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Saint Thomas and Prince, Senegal, Seychelles, Sierra Leone, Singapore, Saint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Georgia and the South Sandwich Islands, South Sudan, Spain, Sri Lanka, State of Palestine, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, East Timor, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos, Tuvalu, US Virgin Islands, Uganda, Ukraine, United Kingdom, United States Minor Outlying Islands, United States of America (and dependencies), Uzbekistan, Vanuatu, Venezuela, Virgin Islands, Western Sahara, Yemen, Antarctica, Macedonia, Moldova, Mongolia, Kenya, Kiribati, Lebanon.

Data Privacy, Consent and Rights

  • By using the Services you consent to the processing and disclosure of personal data in accordance with this policy. You may withdraw consent or request deletion by contacting support. If you withdraw consent or do not provide data, certain Services may be unavailable.

Data Retention and Access

  • Personal data will be retained for eight (8) years. You have the right to access, correct, or request deletion of your personal data under applicable data protection laws. Requests should be directed to the designated contact channel.

Cookies and Technologies

This site uses cookies and similar tools to manage functionality and preferences in line with our Cookies Policy.

Security, Breaches and Incident Response

Ffbet applies technical and organizational measures to protect personal data and financial transactions. In the event of a data security incident, we consult applicable law and notify affected customers where required.

Support and Contact

For identity verification, document submission, or to exercise data rights, contact: [email protected]. Customer support is available 24/7 via email and live chat.